Happy New Year!

From all of us at Southern Hills Animal Hospital, we wish you a wonderful holiday!

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Southern Hills Animal Hospital
3827 Hite St. SW
Roanoke, VA 24014-2377
Southern Hills Animal Hospital


Urgent Care

We know when illness or injury occurs it can be stressful and scary. Since we opened in 1994, we have been committed to being available to our clients when they need us the most. Whether your pet is facing a life threatening emergency or discomforted in any way, we are committed to seeing them as soon as possible so healing is not delayed.

Our staff will work with you to find a convenient routine appointment time during the week including Saturday.

We also offer a convenient drop off service so you don’t have to wait until the end of your work day to get the care your pet may need earlier.

Our doctors are committed to your pet and are willing to make arrangements with you to provide the care your pet deserves and may need quickly every night until 7pm.

Our doctors are also available most weekends and holidays.

During our urgent care appointments our doctors will do a thorough exam and provide you with options and estimates for diagnostics and treatments that your pet will need. We will work with your budget to allow you to be able to afford these unexpected expenses. We accept Visa, MasterCard, Discover and Care Credit in addition to cash and check payments.

  • Do not give any human medications.  Some medications may cause dangerous interactions with the treatments we recommend for your pet.
  • You can cool compress swollen or painful tissue for 5-10 minutes as needed to relieve pain.
  • Gently apply a bandage to any bleeding wound – do not place a tourniquet type wrap.
  • Use a towel or sheet as a makeshift stretcher to carry any pet who cannot or should not walk.
  • Bring containers or packaging of any potentially toxic substance your pet may have ingested. Call Pet Poison Hotline at 1.800.213.6680 (open 24/7) to get immediate assistance and information on potentially poisonous substances. (They have a fee, but will provide critical information for treatment).
  • Bring all necessary paperwork including past medical records and vaccine records if you have not been to our facility before.
  • Place your pet in a carrier for their protection on the car ride to our facility.
  • Call before you come so our staff can be prepared for you.

If you have an after hours emergency and do not feel you can wait, please seek immediate emergency veterinary care from Emergency Veterinary Services of Roanoke by calling 540.563.8575.

Top 10 Holistic Tips For Managing Your Pet’s Fall Allergies

Regardless of location, the elemental tumult of fall (dying plant life, dryness, moisture, cooler temperatures, wind, etc.) stirs up environmental allergens and irritants that can affect the eyes, nose, skin, and other body systems of both people and animals.

Common clinical signs of allergies include:

  • Nasal and eye discharge
  • Sneezing
  • Coughing
  • Pruritis (itching/scratching, licking/chewing at body parts)
  • Fur loss or color change (tears and saliva contain porphyrins, which stain light colored fur pink to brown)

The competent immune systems of most companion canines and felines will ultimately adapt to the seasonal changes, leading to the resolution of clinical signs. With animals that are not quite able to self-adjust, we pet owners must intervene with baths, conditioning rinses, eye/ear drops, oral or injectable medications (antihistamines, antibiotics, steroids, etc.), nutraceuticals (omega-3 fatty acids, antioxidant, etc.), or other treatments.

A pet’s ability to acclimate to environmental allergens is based on a variety of factors, including:

  • Overall state of health (i.e., healthy vs. sick)
  • Underlying diseases that compromise immune system function (cancer, immune mediated [i.e., autoimmune] diseases, Cushing’s disease, hypothyroidism, etc.)
  • Immunomodulating medications (chemotherapy, steroids, etc.)
  • Diet (whole versus processed food, protein and carbohydrate allergies, etc.)
  • Degree of exposure (occasional vs. frequent)
  • Others

Since so many factors can affect immune system health, the management of allergies can potentially be very complicated.

My top tips for holistically managing your pet’s seasonal allergies addresses both whole-body health and environment factors:

1. Keep your home low in allergenic potential. Vacuum all carpeting and upholstery and wash all pet and human bedding at least every seven days. After vacuuming, dispose of the vacuum bag or canister in a sealed away from your home.

2. Keep windows closed, use air conditioning during the warmer times, and run an air filtration system on a year-round basis.

3. Change filters on both heating and cooling systems as per manufacturer guidelines.

4. Bathe your pets every 7 to 30 days (once weekly to once monthly) or as per your veterinarian’s guidelines based on your pet’s skin and coat needs. Besides removing allergens and irritants from the skin and coat, bathing can have a variety of other effects including killing and removing bacteria and yeast, removing fleas and their saliva and feces (free dirt), and lifting off flaking skin.

5. Use an over-the-counter eye irrigating solution to rinse your pet’s eyes on an as needed basis.

6. Schedule a physical examination with your veterinarian and pursue recommended diagnostics at least every 12 months.

7. Commit to readily resolving or managing disease conditions, as inflammation associated with illness negatively impacts immune system health.

8. Use topical and oral anti-parasite (flea, tick, etc.) treatments as per the guidance of your veterinarian. My general recommendation is to lessen the need for these products by keeping your shared environment thoroughly and regularly cleaned.

9. Provide a moist, freshly prepared, whole food-based diet having human-grade protein, vegetables, fruits, fat, and fiber. Avoid ingredients that are lacking in protein and grain “meals and by-products,” artificial colors and flavors, moistening agents (propylene glycol, carageenan, etc.), sugar, rendered fat, and other feed-grade components (as typically go into commercially available dog and cat foods).

10. Maintain your pet’s slim Body Condition Score (ideally 3 out of 3) on a lifelong basis. Being overweight or obese causes unnecessary stress on all body systems and contributes to inflammation, which can have serious health implications.

You may also find some relief with an air purifier. Through keeping windows and doors shut and regularly running the air purifier, I’ve noticed an improvement in the eye and nasal irritation I’m experiencing. Cardiff’s tendencies to chew around his knees and scratch around his axilla (armpits) are also improving. Luckily, Cardiff has not been enduring eye and respiratory clinical signs like his daddy.

I hope that you and your pet have an enjoyable remainder of your fall filled with many quintessential experiences (leaf-pile diving, pumpkin picking, hay rides, etc.) experienced in a less-allergenic state.


Southern Hills Animal Hospital
3827 Hite St. SW
Roanoke, VA 24014-2377

Autumn Safety Tips

There’s nothing like the crisp, cool air and luscious foliage to get you excited for the changing seasons. Your pet, too, is probably welcoming a break from summer’s hot, sticky weather. But fall is also a time of lurking dangers for our furry friends. From household poisons to cold weather hazards, there are important safety issues to consider.

Below are some tips to keep your pet happy and healthy during the autumn months.

Be Cautious of Rodenticides and Cold Weather Poisons
The use of rat and mouse poisons increase in the fall as rodents seek shelter from the cooler temperatures by attempting to move indoors. Rodenticides are highly toxic to pets and, if ingested, the results could be fatal. If you must use these products, please do so with extreme caution and put them in places inaccessible to your pets.

Many people choose fall as the time to change their car’s engine coolant. Ethylene glycol-based coolants are highly toxic, so spills should be cleaned up immediately. Consider switching to propylene glycol-based coolants—though they aren’t completely nontoxic, they are much less toxic than other engine coolants.

Keep School Supplies Out of Paws’ Reach
Fall is back-to-school time, and those of you with young children know that means stocking up on items like glue sticks, pencils and magic markers. Although these items are considered low toxicity to pets, gastrointestinal upset and blockages can occur if ingested. Be sure your children keep their school supplies out of your pet’s reach.

Steer Clear of Mushrooms
Fall and spring are mushroom seasons. While 99% of mushrooms have little or no toxicity, the 1% that are highly toxic can cause life-threatening problems in pets. Since most toxic mushrooms are difficult to distinguish from nontoxic ones, the best way to prevent pets from ingesting these poisonous plants is to keep them away from areas where any mushrooms are growing.

Watch Out for Wildlife
Autumn is the season when snakes are preparing for hibernation, increasing the possibility of bites to those unlucky pets who find themselves in the wrong place at the wrong time. Pet parents should know what kinds of venomous snakes may be lurking in their environment—and where those snakes are most likely to be found—so pets can be kept out of those areas.


Southern Hills Animal Hospital
3827 Hite St. SW
Roanoke, VA 24014-2377

Preventative Health Care

Through twice-a-year comprehensive veterinary exams and year-round attention, you have a partner in preventive health care. Southern Hills Animal Hospital provides pet health information and pet care tools to help you become the educated and prepared owner that your pet deserves. Together, we can monitor and track over time many of the facets of your pet’s wellness: dental care, behavior, parasite control, nutrition, and vaccinations.

Prevention is about peace of mind – the kind that comes from knowing that you are proactively monitoring the health and wellness of the pets you love. Southern Hills Animal Hospital would love to partner with you in the ongoing care of your pet.


Southern Hills Animal Hospital
3827 Hite St. SW
Roanoke, VA 24014-2377

Healthy Paws Savings Plans for Adult Dogs

Our health plans are not restricted to puppies and kittens. Once they have had their initial set of vaccines, continued annual exams and boosters are necessary to keep your pet protected. Not every pet requires the same vaccines. Your unique home environment and your pet’s personal risk assessment allow our doctors to personalize a vaccination protocol specific for your pet. Excessive vaccinating or vaccinating for unnecessary diseases can be harmful to your pet. Our goal is to maximize your pet’s health and quality of life in an affordable manner.

Healthy Paws savings plans for adults include many services that will help keep your pet happy and healthy, such as a comprehensive exam to ensure the proper growth and development of your pet, vaccines (or vaccine titers) based on a thorough Risk Assessment of your pet’s environment and lifestyle, behavioral counseling, advice on nutritional issues and breed specific health counseling, appropriate preventive dental care and weight management advice, and diagnostic testing for internal parasites. Plans also provide savings on heartworm and flea preventives year round.

Our annual wellness appointments are scheduled for 30 minutes so that you have adequate time to discuss your pet’s needs with the doctor and ensure that we are giving your pet the best care possible. You can also use our convenient, drop off service to leave your pet for the day while you work, shop or play – at no additional charge.

Southern Hills Animal Hospital
3827 Hite St. SW
Roanoke, VA 24014-2377

Our Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, “drop-off” appointments are available. A drop-off means you could bring your pet at the time that works best for you and leave him/her with us for a few hours. Generally, we will schedule your drop-off time in the morning so our doctors can examine the patient in between appointments or at a time purposely reserved for admitted patients.

At your scheduled drop-off time, there will be a brief exam and history performed by a technician in order for your pet to be admitted into the hospital.  Once the doctor has completed examinations, he or she will give you a call to go over the diagnosis and to give you discharge instructions or a specific time will be scheduled for you to speak with the doctor face-to-face.


Southern Hills Animal Hospital
3827 Hite St. SW
Roanoke, VA 24014-2377